Pet Cover & Support Services

SuperValu Pet Insurance is here for you, offering caring and flexible support options to help you through every pet worry.

Veterinary Supports

Our veterinary options can help you in lots of ways if your pet is ill, had an accident or you have a general query on their health and well being. Time is precious and needed for walks and playful adventures. Below is a guide to help choose the right option for you!

What we offer

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SuperValu 24/7 PawsOnCall

Whether your're dealing with the unexpected, or simply in need of reassurance, our SuperValu 24/7 PawsOnCall careline is available any time, day or night, all year round. It is a telephone service that is easy to use, operated by a highly qualified team. Our careline isnt here to replace your vet, who is essential to your pet's health. But, it is here to offer a listening ear when you need it and can help with a whole host of general pet queries.

How it works:

1. 01 91 31 067 to talk to our registered (RCVS*) Royal College of Surgeons registered nurse

2. Our nurse is available 24/7 -365 days a year

3. Our nurse will provide guidance and advice on next steps for you and your pet

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Veterinary in Clinc Support

Taking your pet to your Vet.

SuperValu Pet Insurance can arrange for your vet fees to be paid directly via our claims administrator, SAVING YOU paying upfront costs. It also means you can focus on bringing your pet home.

How it works:

1. If you want your vet to be paid directly by us and you have agreed this with your vet, simply provide them with your policy number and ask them to submit the claim here.

2. Call 01 68 19 156, if you wish to submit your claim yourself or submit it here.

Missing Pet

To help support you and make finding your pet easier we offer:

€1,000 towards any relevant advertising costs incurred. Example, poster print costs, local advertising advert placement fee etc.
€250 to offer as a reward for finding your pet.

Remember, you will need to contact us first to verify all the costs you can claim for.

Contact Claims Team

Pet Bereavement and Loss

Bereavement Counselling

If your pet’s health is deteriorating, your pet has gone missing, or has crossed over the rainbow bridge, we want you to know you are not alone. Our fully trained vet nurses are always here for you to talk to in a safe and non-judgmental space.

Call our SuperValu 24/7 PawsOnCall service on 01 68 19 156 to access this support.

Terms and conditions

T & C's apply. *€40 in vouchers includes 2 €20 off €40 spend vouchers in SuperValu on new pet policies. Vouchers are issued 32 days after the policy issue date. Vouchers are subject to specific terms and conditions of use, please see reverse of the voucher for these t & c’s. Strictly 1 per customer per policy irrespective of the number of pets covered on the policy. ** The Blue Cross charity provides a wide range of pet support services, including a Pet Loss Support service staffed by specially trained individuals.

SuperValu Pet Insurance is arranged and administered by Cover-More Blue Insurance Services Limited and underwritten by H. W. Kaufman Group Europe B.V. trading as Cranbrook on behalf of the insurer, Sava Insurance Company, Ulica Eve Lovše 7, SI-2000 Maribor, Slovenia. Regulated by the Insurance Supervision Agency of Slovenia E.U. and passported on a freedom of service to the Republic of Ireland. This website belongs to and is operated by Covermore Blue Insurance Services Limited. Cover-More Blue Insurance Services Limited is regulated by the Central Bank of Ireland.

Some of the links above bring you to external websites. Your use of an external website is subject to the terms of that site.

Standard acceptance criteria terms and conditions apply.

SuperValu Financial Services DAC t/a SuperValu Insurance, is regulated by the Central Bank of Ireland.

Click here to find out more about our Terms of Business and Remuneration.